How we are paid
On receiving an enquiry we invite a prospective client to come to our offices for a preliminary meeting. The purpose of the meeting is firstly to establish whether we are able to assist with the prospective client's needs and objectives and secondly to discuss how we would be paid for our services should we be instructed to proceed. There is no charge for this meeting and no obligation on either side
Clients have the option of paying for our services by fee only. If we agree with you to work on a fee basis, we will normally agree a fixed fee for an agreed plan of work. At all times, we will ensure that you are fully aware of any costs involved, before a commitment is made.
Where we move on to implement the financial plan by arranging, for instance, a life policy, investment or pension plan, we may be paid commission by the provider, usually an insurance company or an investment house. We will always tell you about any commission we earn and it will be taken into account in working out our fee.
Whether we take our remuneration by way of commission or fees will be a matter for discussion and agreement and no charges for fees will be made without prior notification in writing.
Our fees will cover our costs so that we can focus our business on advising our clients rather than acquiring new clients. Too often advisers are more focused on the initial sale rather than the servicing of their existing clients.